Virtual Mental Health Care, Built to Meet You Where You Are
Flexible, evidence-based virtual mental health treatment for Texas teens, designed to make exceptional, quality care easier to access and engage in.
Find the Right Virtual Program
BasePoint Reach offers virtual mental health treatment designed around the unique needs of teens and young adults. Choose the age group that best fits you or your family to explore programs, support, and next steps.
Making Mental Health Care More Approachable
Virtual care can make taking the first step toward treatment feel more approachable. BasePoint Reach gives Texas youth access to specialized support from a familiar environment, with the connection, structure, and clinical rigor of an in-person, comprehensive treatment program.
“Virtual treatment makes it easier to take that first step. You can experience it, meet other people, be encouraged, and if you’re nervous or not ready to talk, that’s okay.”
Reagan Whittlesey, LCSW
Executive Director of BasePoint Reach
For families, virtual care can offer greater privacy, flexibility, and access to specialized mental health treatment that may not otherwise be available in their community. It isn’t a replacement for in-person care, but another pathway to finding the right support at the right time.
When Virtual Care Can Be the Best Place to Start
For some teens, starting mental health treatment from the comfort of home can make it easier to engage. Online treatment may be a strong first option when anxiety, avoidance, sensory needs, or other challenges make participating in a traditional treatment setting difficult.
BasePoint Reach provides another way to begin. Virtual care lets teens participate in structured Partial Hospitalization (PHP) and Intensive Outpatient (IOP) Programs from a familiar environment, building confidence from the start.
Anxiety & Avoidance
For those who may feel overwhelmed by unfamiliar environments, social situations, or leaving home
- School Avoidance
- Agoraphobia
- Social Anxiety Disorder
- Generalized Anxiety Disorder
- Panic Disorder or other related disorders
Neurodivergence & Communication
For those who may benefit from a familiar environment and more flexible ways to participate
- Autism Spectrum Disorder / Neurodivergent populations
- Attention-Deficit/Hyperactivity Disorder
- Selective Mutism
- Obsessive-Compulsive Disorder
Engagement & Withdrawal
For those who may find it difficult to engage, participate, or feel comfortable in traditional settings
- Depression with withdrawal/avoidance
- History of lack of engagement in treatment settings
- Psychosis with presentations involving paranoia
- Difficulty Maintaining Consistent Attendance
Virtual Mental Health Treatment Built Around Real Life
Our virtual mental health programs provide adolescents (11-18) with structured, evidence-based treatment through Partial Hospitalization (PHP) and Intensive Outpatient (IOP) programming. Your teen can receive comprehensive support without entering a residential setting or physical clinic. Our virtual programming includes the same core components available through in-person care, including process groups, skills-based therapy, individual counseling, and medication management.
Getting Started Is Simple
You do not need everything figured out before reaching out. It is normal to recognize a need for change without knowing the right care level. Assessments let you discuss your teen’s current challenges, ask questions, and explore online treatment options. The BasePoint Reach team learns your history and goals to identify an effective path forward together.
Connect With Our Team
Call us or complete our confidential contact form to connect with a member of our team. We’ll answer your initial questions, learn more about what’s bringing your teen to treatment, and help you schedule an assessment.
Complete an Assessment
During the assessment, a clinician will take time to understand current concerns, symptoms, treatment history, daily challenges, and goals for care. This conversation helps our team determine the level of support that best matches your teen’s needs, including whether virtual PHP or IOP, may be appropriate.
Create a Plan for What Comes Next
After the assessment, we’ll walk you and your family through our recommendations and next steps. If BasePoint’s virtual program is a good fit, we’ll coordinate the logistics. If another setting or level of support would better meet your teen’s needs, we can discuss those options as well.
Start the Conversation About Online Treatment
If you’re considering online treatment for your teen, reach out to BasePoint Reach today by using the confidential form below. We can answer your questions, learn more about what you’re looking for, and help you schedule a no-obligation mental health assessment to determine the right next step.
You don’t need to know which program or level of care your teen needs before contacting us.
We’ll help you navigate your options from here.
Virtual Care Designed for Engagement
Effective virtual treatment requires more than simply moving an in-person therapy session online. Our virtual programs are intentionally designed to keep your teen actively involved, connected, and supported throughout each session.
A dedicated virtual care team helps make that possible. Clinicians can monitor participation, recognize when engagement starts to drop, and adjust the experience in real time. That might mean bringing someone into the conversation, offering a one-on-one check-in, moving into a smaller group setting, or introducing a different activity to help them reconnect and stay engaged.
An Interactive Treatment Experience
Virtual PHP and IOP sessions are designed to keep teens actively. Interactive exercises, skills-based activities, digital tools, group discussions, and purposeful breaks create opportunities to participate in different ways rather than simply sitting in front of a screen and listening.
The group environment also creates connection and accountability. Clinicians provide structure and guidance while peers have opportunities to learn from one another, practice new skills, and build confidence participating at their own pace.
Keeping Families Connected
Virtual care can also make it easier for parents and caregivers to participate in treatment. Without the additional logistics of traveling to a clinic, you have greater flexibility to join scheduled sessions and stay connected with the treatment team.
When additional family support is helpful, clinicians can bring parents or caregivers into the conversation, helping create stronger communication and a more collaborative treatment experience.
A Care Team With You Every Step of the Way
The strength of mental health treatment comes from the therapeutic alliance. That’s why effective virtual treatment requires more than adapting an in-person program to an online setting. It requires an approach intentionally designed around connection, participation, and the unique ways clients engage virtually.
The clinicians at BasePoint Reach use technology to strengthen those relationships, creating opportunities for meaningful interaction while helping Texas youth stay actively involved in their care.
Teens in our virtual programs have access to comprehensive interventions, including process groups, skills-based therapy, individual counseling, family therapy, and medication management. The goal is to provide structure and clinical support while offering flexibility and accessibility.
Originally developed to expand access for families facing barriers to traditional mental health treatment, including those in rural and underserved communities, virtual care has grown into an important resource. For many, it provides an environment where they can engage more comfortably, build confidence, and receive consistent support while remaining connected to everyday life.
Reagan Whittlesey, LCSW
Executive Director of BasePoint Reach
Frequently Asked Questions About Online Mental Health Treatment
What if my teen is uncomfortable being on camera or participating in a group?
Patients do not have to begin treatment already feeling comfortable with every aspect of virtual care. The goal is to help them gradually build confidence and the desire to participate.
— Emily Wagner, LCSW Patient Access Manager
Can virtual treatment help someone eventually transition to in-person care?
It can. For some, virtual treatment provides a more approachable place to begin while they develop confidence, coping skills, and familiarity with psychotherapy. As they progress, they may become ready to transition into an in-person setting. For others, virtual care may continue to be the appropriate fit.
How do I know whether virtual or in-person treatment is the better fit?
You don’t need to make that decision on your own. During the assessment process, our team takes the time to understand your teen’s symptoms, treatment history, daily challenges, goals, and support needs to determine the right level and setting of care.
What happens if my teen becomes overwhelmed during a virtual session?
Virtual treatment facilitates flexibility to regulate without completely disconnecting from care. If a session becomes overwhelming, your teen can take a brief break, use grounding strategies or familiar supports, and return when ready. BasePoint Reach can also provide additional support or a one-on-one check-in when needed, helping your child stay connected to treatment without feeling pressured.
How are parents and caregivers involved in virtual treatment?
Virtual care can make family involvement easier by reducing scheduling and travel barriers. You’ll be an integral component of your child’s care from the first assessment. When appropriate, clinicians can involve you in conversations during active treatment, helping you stay connected and create more opportunities for collaboration, communication, and support.
Does insurance cover virtual mental health treatment?
Insurance coverage for virtual treatment can vary by provider, plan, and level of care. Our team can help you understand your benefits and determine what your policy covers at BasePoint Reach.
When Care Fits, Healing Begins
Virtual care is not a compromise. For many adolescents, it’s the first time mental health treatment has ever felt possible.