Take Your Next Step: Schedule a Teen Mental Health Assessment
If your teen is struggling, you do not have to figure out the next step on your own. Schedule a confidential, no-pressure assessment with BasePoint Academy to talk through what your teen is experiencing, ask questions, and learn what level of care may be right for your family.
Helping Your Teen Starts With a Conversation
It can be difficult to know when changes in your teen’s mood, behavior, relationships, or school life mean they need additional support. You may know something is not quite right without knowing exactly what kind of help they need. That is what a professional mental health assessment is best for.
BasePoint Academy will take the time to understand what your teen is experiencing, answer your questions, and help determine an appropriate treatment path forward. Scheduling an assessment does not commit your family to our care. It gives you an opportunity to better understand your options and make an informed decision together.
Steps to Intake:
1. Find Your Ideal Location & Time
We work with your schedule, offering initial assessments from 7:00 AM to 7:00 PM CST, 7 days a week, across our multiple Texas treatment center locations, as well as via secure statewide virtual care.
A trusted intake specialist will work closely with you during your call to secure a convenient date and time.
2. Submit the Secure Intake Form
Fill out our brief, confidential contact form with your basic information and program level preference. This secure step alerts our admissions team immediately, allowing us to fast-track your teen’s intake without long waiting periods.
3. Complete Your Clinical Assessment
Meet with a licensed clinician in a private, supportive setting, or remotely, whichever is most convenient for you and your teen. This conversation gives your teen space to share what they’re experiencing while helping our team understand their needs and determine the right level of support.
This initial assessment is simply a confidential exploration of your options; it’s not a commitment to entering treatment.
4. Receive Your Personalized Care Plan
Receive a personalized mental health treatment plan built around your teen’s unique needs. Our team will work with your family to create a clear path forward, including the recommended level of care, corresponding interventions, and ongoing support, so you understand what to expect every step of the way.
Get Connected With Our Intake Team
Please fill out our quick, confidential contact form to get started. If you have a preferred date, time, or BasePoint Academy location for your teen’s assessment, you can include those details. We’ll review your information and reach out as soon as possible to answer any questions and finalize your teen’s no-obligation mental health assessment.
Start a Conversation With This Self Check-in
Sometimes it can be hard for teens to put what they’re feeling into words. Consider sitting down with your teen to complete this short self-check-in together, or invite them to do it on their own. Their answers can help open a conversation about how they’ve been feeling and whether professional mental health support could be helpful.
This self-check-in is for personal insight only and does not replace a professional evaluation or diagnosis. If your teen is experiencing a mental health emergency or needs immediate support, please contact a crisis hotline or emergency services right away.
What You Can Expect From BasePoint Academy
Reaching out for mental health support for your child naturally comes with a lot of questions. From your first conversation with BasePoint Academy, we’re here to provide clarity and make the entire process easier for your family. The following provides insight into what you can expect when seeking a professional mental health assessment through our accredited treatment centers in Texas.
- Same-Day or Next-Day Scheduling: We know that when you are ready to reach out for help, you shouldn't have to wait. Because our team is available 7 days a week from 7:00 AM to 7:00 PM CST, we can typically schedule a confidential intake appointment within 24 to 48 hours of your first call.
- Insurance Verification & Financial Guidance: We believe navigating insurance shouldn't be a barrier to care. We handle the heavy lifting by verifying your commercial health insurance benefits during your assessment. We'll walk you through exactly what your plan covers and discuss clear payment or billing options before any treatment begins.
- Support for School & Academic Needs: Mental health treatment should support your teen’s life, not disrupt it. Our team works with families and schools to coordinate care around academic needs and help teens stay connected to their education while receiving the support they need.
- A Stress-Free Transition Plan: Once the assessment is complete, our team helps your family understand what comes next. Should you decide that BasePoint Academy is the right fit, we coordinate your teen’s start date, introduce you to their care team, and make sure both you and your teen feel comfortable and prepared for the first day of treatment.
- Family Support From Day One: Families are an important part of a teen’s mental health journey. From the start, our team helps parents and caregivers understand what treatment will look like, answers questions, and provides guidance on how to support their teen throughout care.
- A Comprehensive Assessment: Your teen’s initial assessment takes place in a private, supportive setting with a licensed clinician. We take time to understand what they are experiencing, their history, current challenges, and goals so we can recommend the right level of care for their needs.
- A Personalized Recommendation Right Away: Your family will leave the assessment with a clear understanding of what comes next. Our clinician will recommend the level of support that best fits your teen’s needs and answer any questions you have about the path forward.
Ready to get started? Whether you’re ready to schedule an assessment or simply have questions about teen mental health treatment in Texas, insurance, or what to expect, our admissions team is here to help 7 days a week. Call us directly at (972) 357-1749 or complete the contact form below, and a member of our team will reach out as soon as possible.
What is the BasePoint Difference?
Our team is available from 7am–7pm CST, seven days a week, 365 days a year.
Dedicated on-site medical oversight and support throughout treatment.
Transportation to and from treatment is available for added convenience.
Parents and caregivers are actively involved throughout the treatment process.
Compassionate care from a team that puts patients and families first.
Frequently Asked Questions About Scheduling an Assessment
How Long Does the Assessment Take?
Assessment times can vary depending on your teen’s and family’s needs and circumstances. We’ll let you know what to expect when scheduling your appointment so your family can plan accordingly.
Does Scheduling an Assessment Mean My Teen Has to Start Treatment?
No. The assessment is an opportunity to better understand what your teen may need in terms of professional support. Afterward, we’ll thoroughly explain our treatment recommendations, answer your questions, and help your family decide on the next step.
Can a Parent or Caregiver Be Involved in the Assessment?
Yes. Parents and caregivers are an integral part of BasePoint Academy’s teen assessment process. You can provide valuable context about what your teen has been experiencing. During your initial contact, we’ll detail how family involvement works while also providing your teen with an appropriate level of privacy.
Can BasePoint Academy Work Around My Teen’s School Schedule?
Yes. We understand that education is an important part of your teen’s life. Our team works with families and schools to coordinate treatment around academic needs and ensure teens stay connected to their education while receiving the necessary mental health care.
Does BasePoint Academy Help Me Understand My Insurance Coverage? Do You Accept Health Insurance?
Yes. Our admissions team can verify your insurance benefits and explain what coverage may be available for your teen’s recommended treatment plan before you get started. We routinely accept plans from a broad range of insurance providers, including Blue Cross Blue Shield of Texas, Cigna, Aetna, and UnitedHealthcare.
What if I’m Not Sure My Teen Needs Treatment?
You don’t need to know exactly what type of care your teen needs before reaching out. If you have noticed meaningful changes in their mood, behavior, relationships, school performance, or ability to manage everyday life, a professional assessment can help your family better understand what may be going on and what support could help.